Shipping Policy
Learn about our reliable and efficient shipping services
Processing
24 Business Hours
Delivery
1-3 Business Days
Coverage
All India
Order Processing
At Candy Berries, we strive to ensure safe and timely delivery of all orders. Orders are usually processed within 24 business hours after payment confirmation. Our efficient processing system ensures your sweet treats are prepared fresh and packed with care.
Processing includes:
- Quality verification of all products
- Careful packaging to ensure product integrity
- Label generation and handoff to courier
Delivery Information
Delivery Timeline
Once your order is dispatched, delivery typically takes 1–3 business days, depending on the delivery location and courier service availability. Urban locations usually receive shipments faster than remote areas.
Tracking Your Order
Tracking details are shared via email once the order is shipped. You can monitor your package's journey in real-time using the provided tracking number and courier's website.
Shipping Charges
Shipping charges, if applicable, are calculated and displayed at checkout before you confirm your purchase. Charges may vary based on order weight, destination, and courier selection.
Important Notes:
- • Delivery timelines may vary due to weather, holidays, or unforeseen circumstances
- • Remote locations may take longer than the standard 1-3 business day window
- • We ensure products are packaged to maintain quality during transit
- • Insurance options are available for high-value orders
Our Logistics Partners
Candy Berries partners with reliable and experienced logistics providers to ensure broad service coverage and reliable delivery across India. We work with the following courier services:
Issues During Delivery
In the unlikely event of damage, loss, or delivery issues, please contact us immediately with:
- Order number and delivery date
- Tracking number from the courier
- Photos of the damaged package/product
Our customer service team will work with you and the courier to resolve any issues promptly and fairly.
Policy Updates
Candy Berries reserves the right to update this shipping policy at any time. Changes will be effective immediately upon posting to our website. We recommend reviewing this policy regularly for any updates.
Last updated: February 2024
Need Help?
If you have any questions about our shipping policy or your order, please don't hesitate to contact us.
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